Refer a friend, for trade businesses

Happy customers bring you new jobs.Give them a link to share.

Frerer runs your “refer a friend and get a $250 Thank You Gift Card” offer. Each customer gets their own link. You see who sent each new job. And you never forget who you owe a thank-you.

Free while we’re in beta. No app for your customers. No passwords.

Acme Electrical

Hi Sarah, your link is ready.

It's yours to keep. We've emailed it to you too.

Sarah's link
frerer.com/f/sarah-k7x2
Send to a friend
Text
WhatsApp
Email
Copy

What your friend will get

Hey! We had our work done by Acme Electrical and they were great. Use my link and they'll look after you: frerer.com/f/sarah-k7x2

What happens next

Your friend gets in touch
We look after them
Their job is complete
Your $250 card is on its way

People already tell their friends about you. But it’s hard to keep track.

“Who sent us this job?”

The job comes in. But no one wrote down which customer sent it.

“Did Sarah get her gift card?”

It is on a sticky note somewhere. Or deep in a spreadsheet.

“Was that call from Mike’s friend?”

When the call ends, the name is gone.

How it works

One link goes out. A thank-you comes back.

  1. 1

    Your customer gets a link

    Put one link on your bills or in a text. Your customer types their name, email and phone. In about 20 seconds, they get their own link.

  2. 2

    They send it to a friend

    One tap opens a message that is already written. They can send it by text, WhatsApp or email.

  3. 3

    The friend gets in touch

    The friend sees who sent them. They can ask you to call them back, or they can call you now.

  4. 4

    You say thanks

    The new job shows up with your customer’s name on it. When the job is done and paid, send the gift card. Tap one button, and your customer gets a thank-you email.

Acme Electrical

A note from the owner

Thank you for trusting us with your home.

If you know someone who'd like the same, we'd love to look after them too.

Chris

Owner, Acme Electrical

Thank you gift card
$250
For you, when a friend goes ahead

Get your link

First name
Sarah
Last name
Kim
Mobile
0412 345 678
Get my personal link

No account, no password, no app.

For you and your team

See every job, from first call to thank-you.

Move each job along as you go: new, called, quoted, then done and paid. When a job is paid, you see whose gift card is due.

New2
Tom B.
via Sarah K. · Form · 2h
Caller 0412 555 381
Maybe Sarah K. · Call
Confirm referrer
Contacted1
Priya N.
via James L. · Form
Possible duplicate
Quoted1
Sam H.
via Mark D. · Form · 1w
Won and paid1
Jess T.
$250 to Mark D.
Mark card sent
Acme Electrical · to Sarah
Your $250 Thank You Gift Card is on its way
Jess’s job is done, so your $250 Thank You Gift Card is on its way. Thank you, Mark. It means a lot that you sent a friend to us.

What you get

Made for how trade businesses get work.

Know who sent each job

Each link has your customer’s name on it. You always know who to thank.

Spot repeats

Same phone or email as before? We mark it so you can check. We never block it.

See who you owe

When a job is paid, you see whose gift card is due. Mark it sent with one tap.

Phone calls count too

When a friend calls, we match them to the person who sent them. You just check it.

Sends jobs to your CRM

New jobs go straight into the system you use to track customers. We set it up.

Change your offer any time

Raise the gift card when you like. People who already shared keep their deal.

Emails in your name

Your customers get short, friendly emails from you, not from us.

Your look, not ours

Your logo, your colour and your name are on every page.

Why it feels right

It feels like a thank-you, not a sales pitch.

Thank first, ask second

Customers see a thank-you note from the owner first. The gift card is a thank-you. It never says “earn $250”.

No pressure for friends

Friends see “no pushy sales” right away. They choose a call back or a call. They only see the first name of the person who sent them.

Extra asks stay extra

Sharing a post or writing a review is just a small favour. It never earns the gift card.

Questions

Do people need an app or an account?+

No. Customers get their page by link and email. Friends just open the link. No one needs a password.

Does Frerer pay for the gift cards?+

No. You send the gift cards yourself. Frerer keeps track of who is owed one. Then it tells your customer when it is sent.

Can I ask for Google reviews?+

Yes, as a small favour. But a review can never earn the gift card. Paying for reviews breaks Google’s rules, and it can break the law here too. So Frerer keeps the two apart.

Will it work with my CRM?+

Yes. New jobs and updates can go straight into the system you use to track customers. We hook it up for you.

How long does it take to set up?+

About ten minutes. Sign up, name your business, and follow the checklist. Need help? Email us and we’ll set it up with you.

See how it all works in two minutes.

Tap through what your customer, their friend and your team each see.